let's get started

Customer Request

• Phone Call, E-Mail, Text, Voicemail, Online Web Form

  • We'll get a shop ticket started using this information when we hear from you.

• Follow Up Communication

  • We're probably going to need some more info and a few items to fully understand the sizes and scope of work requested.

    • Site Photos

    • Camera Ready Art / Vector File

    • Elevation Drawing

    • Brand Standards

      • Logos

      • Type

      • Graphics

      • etc.

    • Surface samples

    • Etc.

The cost estimate

• We will provide you with a written estimate.

• The estimate is good for 30 days from the date provided.

• Call, text, or email us to request an invoice whenever you’re ready to place your order.

• We do not schedule work until a 50% deposit is received.

DEPOSIT & Scheduling

• Make a check payable to Tynes Signs or pay online.

• Once you’ve reviewed our terms and we have received your deposit we can schedule your work.

  • Design Work

    • We’ll set up a meeting at our earliest availability to determine the design precedents for your project.

      • We’ll establish precedents and follow our design process to create something unique for you.

        • Every meeting will be scheduled w/ revisions in-between meetings

  • Shop Work

    • We can typically get started on some small shop work as soon as we receive deposit

      • Finalizing artwork

      • Pattern Making

    • Tasks like fabrication and painting will be scheduled for next available slot.

  • Field Work

    • What date will the space be ready for our work to begin?

      • We’ll hold time for the work to be completed and prepare to come on site

    • Let us know as far ahead of time as possible so we can coordinate our work accordingly.

      • Re-scheduling work may be subject to a re-scheduling fee

  • Rush Work

    • Work that is requested less than 2 weeks from the time of deposit may be subject to a rush-fee.

Final Payment

• Final payment is due upon completion or delivery of work.

• Please make checks payable to Tynes Signs.

• Late fees will be added for delinquent payments

  • 15% penalty at 30 Days

  • 30% penalty at 60 Days

FAQ's

How do you price your signs?

Our estimates are based on labor, materials, and timeframe.  We will also include travel if working on-site.  

Detail typically requires more time than size.   Single color letters with no effects are the fastest to paint.  Outlines take about the same time as the lettering, and drop shadows usually take about half the time.  A sign with an hour long paint time would take 2 hours with an outline and 1.5 hours with a drop shadow.

I want Tynes Signs to design our logo ... how does that work?

Fill out our estimate form and be sure to let us know you're interested in a design. 

I would like to have my logo painted... what do you need from me?

If you have a digitized format of your artwork (vector file, .ai for example) scaled to the exact sign dimensions with the typography "outlined" this is ideal. But, we can also work from a detailed, scale drawing. If the sign is very large (for instance, wall lettering) then a 1:12 scale will be fine.

Can you work with a budget?

Absolutely. We prefer to work within a budget, especially if we are doing the designing.  So if you're looking to spend $150 versus $750 we can design accordingly.

What is required to schedule work?

A 50% deposit is required on all orders to schedule work  

Can you match colors?

Yes.  Depending on project application we can match sample swatches by eye or work with you to choose the right color.   

What do you paint on?

Pretty much anything paint will stick to be quite honest.  For our signs we use either sign board or sheet metal if we are painting a panel, but we paint a lot of block, concrete, and metal surfaces as well.

I don't live close by... can you ship a sign?

Of course! We'll charge you a nominal shipping/boxing charge and have it shipped to you.

How long does it take to get a sign?

Roughly 3-4 weeks depending on our work availability.